The free launch is active: all features cost RUB 0, with no bank card required and no automatic switch to a paid subscription. An end date for the free phase has not been announced.
A subscription provides one family with access to FamilyGuard features: location and routes, family messages and calls, SOS, finding a phone, and permitted remote features. Photos, screenshots, audio and video are included without monthly media bundles. Features depend on the device, connectivity and permissions granted.
| Service | One month | One year |
|---|---|---|
| Family subscription: 3 child and 2 adult devices | RUB 200 | RUB 1,800 |
| Add-on to the subscription: 5 devices of either type | RUB 100 | RUB 900 |
The add-on is ordered separately after paid subscriptions launch, for up to 10 devices including the base plan. It ends with the base subscription. If added during a paid period, its price is prorated for the time remaining and shown before the order is confirmed.
After payments launch, choose the period and order contents, review the total and explicitly confirm the purchase. The secure Robokassa payment form will show the available payment methods.
Payments are not connected yet: subscriptions and add-ons cannot currently be purchased.
The service is provided electronically through the FamilyGuard account. Once paid orders launch, access is activated after successful payment is confirmed. The beginning and end of the paid period are shown before purchase.
A month or year runs from activation to the corresponding date in the next month or year. If that date does not exist, the last day of the month is used.
A one-time purchase does not enable automatic renewal. Renewal requires separate explicit consent to the amount, frequency and cancellation method. There are no charges during the free launch.
Contact support to cancel future renewals. Access remains available until the end of the paid period unless you request that services end earlier.
To cancel services or request a refund, contact support with your account, order or payment and your request. Refund calculations and applicable time limits are set out in section 9 of the Offer. An ordinary request is considered within 10 calendar days.
Also contact support if paid access is not activated as expected. Downloading the APK or opening the app does not itself constitute a purchase.
Subscription terms in the OfferCancellation and refund terms
Support and requests: familyguard.notify@gmail.com
